Lawsuit For Unlawful Acts Due To Additional Pre-Flight Service Standards For Elderly Passengers With Special Needs Which Resulted In The Death Of The Passenger Legal Analysis 523/Pdt.G/2023/Pn Mnd

Abstract

This study analyzes the lawsuit for Unlawful Acts (PMH) related to additional service standards for elderly passengers with special needs resulting in death, based on Decision Number 523/Pdt.G/2023/PN Mnd. The main focus of the study is to evaluate the legal responsibility of airlines in providing pre-flight services and the basis for the judge's considerations in deciding the case. Using a normative legal research method with a case approach, the results of the study indicate that the airline's non-compliance with standard operating procedures for serving passengers with special needs constitutes a form of negligence that fulfills the elements of PMH according to Article 1365 of the Civil Code. [REVISI] This study also examines airline obligations under Law Number 1 of 2009 on Aviation and applicable passenger protection regulations. Decision Number 523/Pdt.G/2023/PN Mnd established that the airline was proven to have committed unlawful acts and was ordered to provide compensation to the plaintiff.